Property Sourcing · After payment

We’ll help shape your search.

After successful payment, we’ll help turn your initial checkout details into a clear search brief. Here’s how we’ll guide the next steps.

  1. We’ll send your questionnaire

    Within two business days after payment, we’ll email a search questionnaire to the address used at checkout. You can share an existing brief instead. Stripe sends your payment receipt separately.

  2. We’ll refine your priorities together

    We’ll review your plans and help clarify the location, features and practical details that matter to you, guiding you through any remaining questions.

  3. We’ll agree your brief and start date

    We’ll send you a clear brief covering your requirements, search scope and dates for your agreement before the search begins.

Your search starts on the date we agree.

Your 30-calendar-day search begins once we’ve agreed the brief and start date and have the information needed. Time spent preparing the brief comes before that period.

We’re here if you need us.

Have a question or something to add? Email hello@tomaguide.com and we’ll help. If you’re writing from a different email address, include the name on the order so we can find it.

Sourcing conditions